Spotler Message

Best customer interaction thanks to our powerful messaging platform

Communicate with your customers via one inbox for all channels. Provide the best customer service and (marketing) campaigns with convenient automations and smart solutions.

Try Message for free
Image
Home Products Spotler Message

Enhance your customer communications

We help companies improve customer service by providing a turnkey conversational messaging platform for social media and WhatsApp. Trusted and deployed worldwide by companies and institutions with a strong focus on privacy and security.

  • Trusted by 500+ organisations
  • One central inbox for all your channels
  • Ready-made dashboard and API

Omnichannel from one dashboard

Offer an omnichannel experience across channels. Provide great customer service through channels such as WhatsApp Business, Instagram DM, Facebook Messenger, Webchat / Chatbots and more. Combine all your channels in one inbox.

  • Collaborate easily with your team
  • Combine all your channels
  • Use intelligent routing
Read more about our dashboard

WhatsApp marketing

With around 3 billion users worldwide, WhatsApp has become one of the world’s most popular messaging apps and is being used not only for simple messaging but also for creating social networks and eCommerce relationships and transactions.

Isn’t it time you considered adding WhatsApp to your marketing campaigns?

SMS marketing

Our high-performance SMS platform, trusted by some of the biggest brands today, makes it easy for our customers to connect to all the major operators with worldwide coverage with over 550 networks in 170 countries through easy-to-integrate protocols and our extensive APIs. Our real-time reporting means our clients never miss a message.

Read more about SMS marketing

Official Business Partner

Being a Meta Business Partner means that our software and team have met Meta’s strict eligibility criteria. As a result, we are listed in Meta’s expert directory as a trusted service provider.

Pair with your CRM

Use our API and integrate all your favourite messaging channels into your CRM and just about any system or app you use. Think of web-based applications, such as your website, accounting software and other cloud products. And of course you can easily connect Spotler Message with our other products such as Activate, Chat+, Engage and MailPro.

Spotler Message software integrations

Icon
Microsoft Dynamics
Icon
HubSpot
Icon
Salesforce
Icon
Zendesk
Icon
Custom CRM

Teamwork

You never miss a message again and customers waiting for a response are also a thing of the past. Easily assign webcare staff to incoming messages so it’s clear who picks up which request. With Spotler Message, you can easily get a huge amonut of work done as a team.

  • Work in teams to optimise your service
  • Clear overview of who is responsible
  • Reduce waiting time for customers

Spotler Message use cases by industry

Image
Media & Publishing

Engage your audience with direct communication

Share news updates, personalised recommendations, event invitations, and subscription reminders.

Integrate with existing systems to streamline your experience and increase audience engagement and loyalty.

Image
Logistics & Transport

Streamline communication and deliveries

Keep customers and employees informed in real time with track & trace updates, delays, delivery confirmations and schedule changes.

Integrations with TMS systems ensure more efficient processes and satisfied customers.

Image
Education & Learning

Smart Communications for Education

Keep students, parents, and staff informed at all times. Easily share schedule changes, reminders, emergency notifications, and important updates.

Integrations into existing systems keep everything running smoothly and efficiently, while providing a reliable communications experience.

Image
Recruitment

Make recruitment more personal and efficient

Keep candidates engaged with fast, direct communication. Send appointment reminders, status updates and easily follow up on applications.

Integrate with your ATS system to automate processes, fill vacancies faster and offer a great candidate experience.

Image
Retail & E-commerce

Boost customer experience and conversion

Offer your customers a seamless experience with real-time order updates, delivery information, personalised offers and loyalty campaigns.

Thanks to integrations with e-commerce platforms, you can automate communication, increase conversions and improve customer satisfaction.

Image
Travel & Leisure

Make travel and relaxation worry-free

Keep your guests and travelers informed at all times with real-time booking confirmations, travel updates, personalised offers and customer service.

Integrations with existing systems create a smooth experience and increase customer satisfaction.

Intelligent routing

Save time and resources through intelligent automatic routing options for incoming messages from different channels to the right webcare employee or team.

  • Automatically assign incoming messages
  • Save time
  • Automate conversations
Central and clear inbox

Combine all your social media channels, including WhatsApp, in one inbox.

Respond faster with automations

Use predefined answers to answer customers quickly and directly.

Intelligent routing

Route messages to teams or locations based on specific criteria.

Collaborate efficiently

Team members can easily tag colleagues, transfer conversations, and label conversations.

Integrate the following platforms

Icon
WhatsApp for Business
Icon
Instagram
Icon
Messenger
Icon
Webchat
Icon
SMS
Icon
Telegram
Icon
Viber
Icon
Custom channel

An API that you can easily link to your business software

Discover how to integrate all your omnichannel messaging channels with your business software with our comprehensive API:

  • One API for all channels
  • Webhooks and custom API events
  • Test environment
  • Support for all major platforms
Check the Spotler Message API

Support, help center and training

At Spotler, we believe that software should be user-friendly and accessible, so that you can get started with it almost immediately and independently. However, to improve your experience and get the most out of the software, we also offer numerous professional services and support.

After a quick setup of your account, you can always contact our support department by phone for user questions. Of course, you can also do this by email, chat and via our social channels. In the extensive help center you will find all kinds of articles, tutorials and other explanations about our software. And of course you will follow a practical (online) user training to quickly familiarise yourself with the software.

Get a taste of WhatsApp marketing

Are you curious about the possibilities of WhatsApp marketing? Try Spotler Message for free! Connect with your audience instantly, share updates that matter, and create experiences that feel personal and human.

  • Reach customers where they already are
  • Send personal, real-time updates
  • Build stronger relationships with every chat